Outer Brim orders are custom orders and are considered final sale and are not eligible for return or exchange, unless there is a defect, damage, or an error made by Outer Brim that was not previously approved by the customer. If your custom product has a defect or doesn't match the approved design, please confirm within 7 business days upon receipt of the custom order. You will be responsible for paying for your own shipping costs for returning your item.

 

Contact Us
If you have any questions on how to return your item to us, contact us at partnerships@outerbrim.com